Customer Experience & SaaS Specialist with 8+ years crafting exceptional support journeys. Design enthusiast bridging the gap between users and products.
Riga, Latvia
I am a highly dedicated and results-driven Customer Support Professional with eight years of hands-on experience in delivering exceptional customer service. Committed to exceeding customer expectations through effective communication, problem-solving, and a customer-centric approach.
I'm also extremely passionate about design, skilled in user experience and customer journeys. I always approach things with curiosity, continuous learning and looking forward to solving the next challenge. My unique blend of legal education, creative industry knowledge, and technical skills allows me to approach problems from multiple perspectives.
8+ years of dedicated customer support and success management
UX/UI trained with expertise in Figma and Adobe Creative Suite
Deep knowledge of SaaS products, metrics, and growth strategies
4 languages — bridging cultures and connecting people globally
A journey through customer success, SaaS, and community leadership.
A multidisciplinary foundation spanning law, design, and creative management.
Riga Technical University & Latvian Academy of Culture
Master's DegreeLatvian Art Academy
Master's DegreeRiga Graduate School of Law
Bachelor's DegreeLearning Centre "Konspekti"
Professional DiplomaCode First Girls
CertificateRiga Restaurant School
Professional DiplomaThe toolkit I bring to every challenge.
Connecting across cultures and borders.
Whether it's a new opportunity, a collaboration, or just a conversation — I'd love to hear from you.
Riga, Latvia